Thank you for tuning in to episode 152 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Allied Solutions. Allied Solutions is focused on helping clients grow their bottom line, protect their business and members, and evolve to stay ahead of the competition.

My guest on today’s show is Stephanie Covington, President and CEO of GPO Federal Credit Union in Washington, DC. Stephanie entered the credit union industry right after high school and we discuss her career journey that led her to her current role. GPO Federal Credit Union strives to make a positive impact on every generation. Stephanie shares her love for credit unions and the people helping people philosophy that keeps the movement so strong. 

During our conversation, Stephanie discusses the opportunities that come with utilizing technology and also mentions the challenges that may arise. Stephanie and I talk about keeping the big picture top of mind. She empowers her team to bring ideas and feedback to the table when discussing new ventures. Stephanie shares the greatest investment made in her career that she continues to benefit from. When adding a new member to the team, Stephanie looks for people who are open to risks and opportunities but also take accountability for their actions. Stephanie and I chat about the future of the credit union movement and what makes a good leader, including the importance of strong teams. Listen as we talk about creating a positive culture, getting to know your board members as individuals, and minimizing risks by piloting big ideas.

As we wrap up the show, listen in as Stephanie talks about Oprah’s long and impactful career, Micheal Jackson’s Thriller album, and her mother’s wise advice about self worth. Enjoy my conversation with Stephanie Covington!

Original podcast, show notes and more available here.