**RECORDING COMING SOON**

Thank you for joining us for our May CTC Friday Conversation: "Let's Celebrate Asian American Pacific Islander (AAPI) Heritage Month."

This May, we honor the rich legacy of Asian American, Native Hawaiian, and Pacific Islander communities during AANHPI Heritage Month. The 2025 theme—"A Legacy of Leadership Resilience"—celebrates the pioneering leaders whose determination and vision have paved the way for future generations to thrive in the face of change and adversity.

Join us in recognizing the vibrant cultural traditions, historical contributions, and ongoing impact of AANHPI communities in the credit union movement. Through stories of resilience and leadership, we'll explore how these diverse communities have shaped our collective history and continue to enrich our society today.

Our esteemed panelists were:

• Alex Hsu, Chief Strategy & Growth Officer, Orange County's Credit Union
• Cathi Kim, SVP of Capital, Investments & Impact, Inclusiv
• Hazelmae Overturf, Chief Impact Officer, Kaua'i Federal Credit Union
• Jennifer Esperanza, Senior Director of Organizational Culture & Strategy, Coopera Consulting

Mark Volz, Director of Business Development for CU Strategic Planning moderated this conversation.

Keep reading to learn more about our panelists and moderator.

Alex Hsu
Chief Strategy & Growth Officer
Orange County's Credit Union

Alex Hsu is the Chief Strategy & Growth Officer at Orange County’s Credit Union in Santa Ana, California. Prior to joining OCCU in 2024, Alex was the VP of Strategic Integration at SchoolsFirst FCU. In addition, he previously held diverse leadership roles for Fortune 500 as well as global consulting firms.

Alex holds an MBA from UCLA Anderson, an MS Info Systems from Cal State Fullerton, and a BS cum laude in International Business & Marketing from Cal Poly Pomona. He is a first-generation Asian-American, born and raised in Brazil as a child of Taiwanese immigrants.

Cathi Kim
SVP of Capital, Investments and Impact
Inclusiv

Cathi Kim is the SVP of Capital, Investments and Impact at Inclusiv, the national CDFI intermediary and association of community development credit unions working to advance financial inclusion. In this role, she strengthens the capacity of community partners to align and operationalize social impact and strategic goals. She builds cross-sectoral partnerships to mobilize capital to build stronger communities. connecting ideas and resources to foster inclusive growth.

With more than 16 years of experience in the CDFI and social impact sectors, Cathi has facilitated partnerships and more than $300 million in investments to advance systems change, sustainable asset building and climate resiliency in under-resourced communities

Hazelmae Overturf
Chief Impact Officer
Kaua'i Federal Credit Union

Hazelmae Overturf is a second generation Filipina-American and a 15-year veteran of credit unions. She first started her credit union career in the Pacific Northwest and is now Kaua'i Federal Credit Union’s Chief Impact Officer. As a leader of the first and only Kauai CDFI (Community Development Financial Institution) credit union, Hazelmae is focused on financial inclusivity and equity. She currently leads Lending, Community Impact, Business Development, and Human Resources. Hazelmae is also a certified CU Development Educator, CanadaDE, Vice-President of the West Coast chapter of the AACUC, co-chair for the Coop2Coop Council at NCBA/CLUSA, and is a co-founder of HAPICUP (Hawaiian Asian Pacific Islander Credit Union Professionals). Hazelmae was also a GAC Crasher and i3 alumni with Filene Research Institute. Prior to her credit union career, Hazelmae taught English in South Korea, after completing her undergraduate degree in Sociology. She also earned her MBA in December 2020. For fun, Hazelmae enjoys spending time with her husband and two cats. She is obsessed with keeping her daily practice streak on her language learning app, learning to play the ukulele, and cooking and baking foods from across the world. Another fun tidbit, she has a credit union tattoo!

Jennifer Esperanza
Senior Director of Organizational Culture and Strategy
Coopera Consulting

Jennifer Esperanza is the Senior Director of Organizational Culture and Strategy at Coopera Consulting Dr. Jenn Esperanza is the Senior Director of Organizational Culture and Strategy at Coopera Consulting, where she utilizes data-driven methods, staff training, and purpose-driven planning for credit unions nationwide. Before Coopera, Dr. Esperanza had a two-decade career as an award-winning professor for: teaching courses in anthropology, economics, linguistics, and immigration. She earned a BA from USC and an MA and PhD from UCLA, all in Anthropology. Dr. Esperanza currently serves on the Wisconsin Humanities Council board and co-founded HAPICUP.

Mark Volz
Director of Business Development
CU Strategic Planning

Mark Volz is the Director of Business Development at CU Strategic Planning, a Callahan Company. Mark started in 2011 as a teller and worked his way up to business lending manager, where he was in charge of the business lending department. He left that to work on the vendor side at a Corporate Credit Union. He joined CU Strategic Planning in 2023, helping educate and help credit unions become Community Development Financial Institution Funds (CDFI) and other grant programs to help credit unions do more and create opportunities in low-income and disadvantaged communities. Mark is also a Credit Union Development Educator and, Filene i3 Innovation Program Innovator, and past AACUC 2021 Crasher and 2022 Mentee (shout out Bill Kennedy).

Mark is adopted from Manilla, Philippines, and after 39 years, returning later this year. He grew up in Milwaukee, Wisconsin, and is on a journey of learning more about his culture and being Filipino American.