Are We the Place for You?

Miami Firefighters Federal Credit Union ($160M; Miami, FL) is seeking a versatile and dynamic Credit Union Universal Resource Support Specialist to join its team.

Established in 1935, the founding members of Miami Firefighters FCU were 28 firefighters who wanted to create a credit union that would “promote thrift among its members, by allowing them to accumulate their savings; and to create for them a source of credit.” From those humble beginnings nearly 90 years ago, Miami Firefighters FCU has grown to serve almost 6,000 firefighting professionals and their family members. Today, Miami Firefighters FCU is a multiple common bond charter whose field of membership includes the employees and retirees of numerous South Florida fire departments and other firefighter-affiliated groups.

Miami Firefighters FCU is proud of its ongoing commitment to provide the best possible service to its membership. We were founded on it and remain the foundation for the credit union today.

Benefits:

• Full Coverage Benefits: We fully cover your health, dental, and vision insurance premiums.
• Education Support: We offer tuition reimbursement for job-related degrees, available after one year of service.
• Generous Time Off: Enjoy ample paid time off to maintain a healthy work-life balance.
• Health Expense Reimbursement: We reimburse some out-of-pocket medical expenses to ensure your well-being.
• Work Schedule: Benefit from a work schedule supportive of work-life balance with full-time pay and no weekend shifts.

Is This the Career for You?

In this role, you will provide crucial support across multiple roles, ensuring consistent service and operations as needed.

As a Credit Union Universal Resource Support Specialist , you will be an integral part of our team, providing coverage and support on a flexible basis. This role requires a strong understanding of credit union operations and the ability to adapt quickly to different work environments. To ensure seamless operations across our branches, you will handle various tasks, including member service, transaction processing, and administrative duties.

Additional responsibilities include:

• Branch Coverage: Provide temporary coverage, including filling in for staff on leave, supporting during peak times, or covering for vacancies.
• Member Service: Greet members, assist with account inquiries, and process transactions such as deposits, withdrawals, and loan payments.
• Operational Support: Assist with day-to-day branch operations, including balancing cash drawers, maintaining accurate records, and ensuring compliance with credit union policies and procedures.
• Administrative Tasks: Perform administrative duties such as data entry, filing, and managing appointment schedules.
• Adaptability: Quickly adapt to different systems and team dynamics while maintaining high service standards.

Help Us Get to Know You

If you are intrigued by this opportunity, we’d like to learn more about you! Please submit a resume that demonstrates your skills and experiences. Candidates should possess a high school diploma (or GED) and 1-3 years of relevant work experience. Preference will be given to candidates with a background in financial services and those who are bilingual (English and Spanish).