Are We the Place for You?

Miami Firefighters Federal Credit Union ($160M; Miami, FL) seeks a versatile and dynamic Universal Banker to join its team.

Established in 1935, the founding members of Miami Firefighters FCU were 28 firefighters who wanted to create a credit union that would “promote thrift among its members, by allowing them to accumulate their savings; and to create for them a source of credit.” From those humble beginnings nearly 90 years ago, Miami Firefighters FCU has grown to serve almost 6,000 firefighting professionals and their family members. Today, Miami Firefighters FCU is a multiple common bond charter whose field of membership includes the employees and retirees of numerous South Florida fire departments and other firefighter-affiliated groups.

Miami Firefighters FCU is proud of its ongoing commitment to provide the best possible service to its membership. We were founded on it and remain the foundation for the credit union today.

Benefits:

• Full Coverage Benefits: We fully cover your health, dental, and vision insurance premiums.
• Education Support: We offer tuition reimbursement for job-related degrees, available after one year of service.
• Generous Time Off: Enjoy ample paid time off to maintain a healthy work-life balance.
• Health Expense Reimbursement: We reimburse some out-of-pocket medical expenses to ensure your well-being.
• Work Schedule: Benefit from a work schedule supportive of work-life balance with full-time pay and no weekend shifts.

Is This the Career for You?

In this role, you will provide essential support across various functions, ensuring exceptional service and smooth operations for our members.

As a Universal Banker, you will be key in offering tailored financial solutions to members, handling cash transactions, and facilitating consumer lending. With a focus on excellent member service, you will assist with opening new accounts and managing daily banking needs. This position requires a minimum of 2 years of experience in a similar role, with a strong understanding of credit union operations and the ability to adapt to changing environments.

Key Responsibilities:

• Member Solutions: Engage with members to understand their financial needs, offering personalized solutions and assisting with new accounts, loans, and other services.
• Cash Handling: Process deposits, withdrawals, and loan payments and ensure accurate cash drawer balancing.
• Consumer Lending: Assist members with consumer loan applications, providing guidance and ensuring a smooth lending process.
• Member Service Excellence: Provide outstanding service through proactive communication, addressing inquiries, and resolving issues efficiently.
• Operational Support: Maintain branch operations, ensuring compliance with credit union policies and supporting branch goals.

This role is ideal for a service-focused professional with a strong background in banking operations and a passion for delivering solutions to enhance the member experience.

Help Us Get to Know You

If you are intrigued by this opportunity, we’d like to learn more about you! Please submit a resume that demonstrates your skills and experiences. Candidates should possess a high school diploma (or GED) and 2+ years of relevant work experience. Preference will be given to candidates with a background in financial services and those who are bilingual (English and Spanish).