Why work for Visions?

Flexibility, security, growth, competitive wages, and benefits ranging from medical to retirement – we've got it all. We offer 40-hour (full-time), 30-hour (part-time plus), and part-time positions, along with opportunities for advancement, development, and tuition reimbursement. We're a company that's growing more and more every day – and you can, too.

About Us

We're a community-minded organization with more than 50 years of experience. We serve members across three states, and our culture is one built on giving back. We're more than just money – we're people helping people.

If you want to be part of something greater, something different, and something growing – then come work at Visions.

We're more than banking. You can be, too. #ClaimYourSeat

**This is NOT a Remote or Hybrid Opportunity**

Position Purpose/Summary:  Responsible for the maintenance of network, telephony hardware and software systems. Including the monitoring of third-party integrations and associated user support. The individual will be involved in a variety of other projects including network and telephony infrastructure support.

Education & Experience: We pride ourselves in our advocacy for education, growth, and opportunity for experience at Visions Federal Credit Union. This position would minimally require an associate degree (or equivalent education & experience) in Information Systems Operations/Computer Science or 3 years’ experience in IT.

Essential Knowledge, Skills, & Abilities: Due to the nature of this role in dealing with senior management and employees on an on-going basis, the position requires (and is not limited to):

• Excellent interpersonal and communication skills; Efficient time management and organizational skills; Flexibility (able to adapt to changing environment)
• Prior experience with IOS and NXOS
• Fibre channel zoning
• Cisco Webex Administration
• Familiarity with Cisco Unified Communications Manager, Cisco Unity Connection, UCCX, Expressway, and Telepresence Management Suite
• PureConnect/Genesys telephony systems
• Cisco licensing validation, consolidation, and reconciliation
• Placing service tickets with Cisco TAC
• Ability to use and/or learn variety of software as required for job/position.
• Familiarity with the operation of all major credit union products and services.
• Positively communicate with diverse employee population while providing excellent customer service
• May require appropriate vendor certification such as Cisco CCNA or CCNP
• Advanced computer and math skills, adherence to confidentiality, detail-oriented.

Compensation Range: $ 65,000 - $90,000/yr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*